At Express Women’s Fashion Outlet, we commit to your satisfaction. If you are unsatisfied with your purchase, we will credit your account or exchange the item. Return the item within 30 days of receipt for an exchange or refund, and include your Packing Slip in the envelope. We refund the item’s value and any tax we charged. If your order consists of a gift and you return the purchased items, please return the gift, or we will deduct its value from your refund. We do not refund original order shipping charges.